How do I start therapy?

Fill out our online form, call, or email to connect with our Intake Coordinator. They’ll answer questions and match you with a therapist—no referral needed.

What happens during the call with the intake coordinator?

We’ll talk about your needs, find the right therapist for you, review fees and payment options, and schedule your first session.

How much does therapy cost?

Sessions typically range from $160 to $250 depending on therapist credentials and session type (individual, couple, family, consultation).

Are fees covered by insurance?

Many extended health plans, workers compensation (e.g., WSIB), or auto insurance may cover services. Provincial plans do not.

Do you direct bill to insurance companies?

If your insurer allows it, we can offer direct billing. Otherwise, you’ll pay upfront and submit claims to your insurer for reimbursement.

Are services confidential?

Yes. Sessions are confidential, following Canadian privacy laws and professional standards. We only disclose information when legally or ethically required.

How do I find the right therapist?

During your first session (or a 15-minute consult), you can see if the therapist feels like a good fit and adjust if needed.

Research shows that most people experience relief and improved daily functioning after about 6–8 weekly sessions.

Ralph Lubbers

November 28, 2022

Stutz

Ralph Lubbers

November 28, 2022

A new documentary on Netflix. Jonah Hill, comedian, interviews his therapist, Phil Stutz, after 5 years of therapy.

Ralph Lubbers

April 17, 2020

Does Online Video Therapy Actually Work?

Ralph Lubbers

April 17, 2020

You have questions:

Why are we even talking about video therapy?
What is online video therapy?
Does online video therapy work?
What are the risks of video therapy?
Who can benefit from online video therapy?
What do I need to know to get the most out of it?

So - Let’s get to it…

What to expect next