How do I start therapy?

Fill out our online form, call, or email to connect with our Intake Coordinator. They’ll answer questions and match you with a therapist—no referral needed.

What happens during the call with the intake coordinator?

We’ll talk about your needs, find the right therapist for you, review fees and payment options, and schedule your first session.

How much does therapy cost?

Sessions typically range from $160 to $250 depending on therapist credentials and session type (individual, couple, family, consultation).

Are fees covered by insurance?

Many extended health plans, workers compensation (e.g., WSIB), or auto insurance may cover services. Provincial plans do not.

Do you direct bill to insurance companies?

If your insurer allows it, we can offer direct billing. Otherwise, you’ll pay upfront and submit claims to your insurer for reimbursement.

Are services confidential?

Yes. Sessions are confidential, following Canadian privacy laws and professional standards. We only disclose information when legally or ethically required.

How do I find the right therapist?

During your first session (or a 15-minute consult), you can see if the therapist feels like a good fit and adjust if needed.

Research shows that most people experience relief and improved daily functioning after about 6–8 weekly sessions.

Make a Referral

We make the referral process quick and straightforward.

Three Easy Steps:

Submit the referral form below (or fax it to us).
We contact your client – our intake team makes up to three attempts within one week.
We notify you once your client has been scheduled, or if we are unable to reach them.

For self-referrals, please use the Get Started Now button instead.

Types of Referral For Psychotherapy:

Patients referred by family doctors or other healthcare providers
Injured workers through workers’ compensation
Motor vehicle accident injuries
Employees and students referred through workplaces or schools
Couples and families (children, parents, partners, etc.)

Please note: Our services are not covered by provincial health (e.g., OHIP) or provincial disability programs.

Start Your Referral Here

REFERRAL SOURCE INFORMATION - Organization Name

Title / Role

First Name

Last Name

Phone

(###)

###

####

Fax

(###)

###

####

CLIENT INFORMATION - First Name

Last Name

Date of Birth

YYYY

Phone

(###)

###

####

Insurance Company / WSIB Claim Number

Presenting Concern / Reason for Referral

Guardian Information (if client is a minor)

* By submitting this referral, I confirm I have permission to share this information for the purpose of connecting the client with services, and I consent to Advance Health contacting the client (or guardian) directly by phone, text, or email.

Note: Services are not covered by provincial health (e.g., (OHIP) or disability programs. Our intake team will review fees, insurance coverage, and payment options directly with the client or guardian.

I agree.

gclid

Make a Referral

Three Easy Steps:

Types of Referral For Psychotherapy:

Start Your Referral Here

What to expect next